H&H Photographers &
Video Productions
August 10, 2009
Re: Photography
Contract between H&H Photographers
and Todd Remis and Milena Grzibovska
I am writing with regard to
the Photography Contract executed by H&H Photographers and Todd Remis and
Milena Grzibovska. Specifically, we
entered into a contract with H&H Photographers to photograph and video our
wedding. However, as explained below, H&H
Photographers breached our agreement by virtue of the fact that both the
photographer and videographer left prior to the conclusion of the wedding as
well as failed to deliver our photographs or video. Consequently, we demand a refund of our
deposit of $3,500 plus interest for a total of $5,748.68. In addition we demand the immediate delivery
of our photographs/proofs/negatives and video, despite the fact they are not
satisfactory nor in compliance with the contract.
In November, 2003, we entered
into a contract with H&H Photographers for the provision of photography and
videography services at our wedding which took place at the Castle on the
Notwithstanding our
contractual agreement, H&H Photographers failed to cover the entire event
and, in fact, both the videographer and the photographer left the event prior
to its conclusion, thereby missing the last dance and bouquet toss. Moreover, both the photographs and the video
footage that were taken were unprofessional.
Pursuant to our agreement,
the videographer was to video the entire event and provide us with a full
length unedited copy of the raw footage, as well as a two hour edited video of
our wedding day. However, in violation
of our agreement, the unedited raw footage that we received only covered two
hours of our six hour event.
Moreover, contrary to the
assurances we had received earlier regarding H&H Photographers’ familiarity
and experience regarding photographing weddings at the Castle, the
photographer: (1) seemingly was not familiar with the location (could not even
find the location in the sample pictures shown to us of a prior event
photographed by a different photographer employed by H&H Photographers –
after insistence by the photographer that no such location existed, Milena and
Todd walked around all public areas of the Castle and successfully located the
site); (2) had not attended any event at the Castle prior to our wedding; and (3) despite our numerous requests,
insisted on taking all pre-ceremony pictures of the wedding party, families, and
bride and groom in a single location in front of a mirror in which the photographer’s
lighting and equipment were visible in every location. Despite insistence by Milena and Todd to move
the location as well as the desire to take some photographs in different
locations, including under the custom made chuppah, the photographer refused
both requests. This issue obviously
caused unnecessary tension and anxiety immediately prior to the start of the
wedding, and continues to this day.
When we received the proofs,
it was no surprise that many of the pictures contained a mirror with a
reflection of the photographer’s equipment and assistant. Immediately upon viewing these proofs, we
contacted H&H Photographers to express our dissatisfaction. We went to H&H Photographers in January,
2004 to discuss the situation. While we
were received initially with unacceptable hostility and abusive comments by
Larry Gillet, upon contacting the H&H employees who covered our wedding, we
received an apology for the early departure and were told that H&H
Photographers would compensate us by agreeing to include in the video pictures
that our guests had photographed. In
addition, to remedy the situation regarding the pictures containing the mirror
and reflections of the photographer’s equipment and assistant, H&H
Photographers offered to digitally alter the photographs, as well as add some
with the chuppah in the background. We
had been told these pictures would be forthcoming, and more than 5 years later
have still not received any of these pictures!
We were also told that in light of the situation, the contractual
provision regarding the timeframe in which orders must be placed would be
waived.
We contacted H&H
Photographers to follow-up in March 2004 as we had not received the proofs we
had been promised, at which time, we were assured that H&H Photographers
would fix the pictures and send them to us, as well as give us an extra-large
album to further compensate us for the problems caused by H&H
Photographers. Unfortunately, we did not
receive any digitally altered proofs as promised. Consequently, we contacted H&H
Photographers again in February 2005 at which time we spoke with Dan Fried who
informed us that he wanted to correct the issue and complete the outstanding
order. In April 2005, we again spoke
with Dan, but still had not received any revised proofs.
To this date, several years
after our wedding and despite our numerous attempts, H&H Photographers has still
failed to provide us with our video and wedding pictures, despite its many
assurances. Therefore, we demand the
return of the full amount of our deposit plus interest totaling $5,748.68, plus
the photographs/proofs/negatives and video no later than September 1, 2009. If you fail to comply with this request by
the stated date, we will have no choice but to seek legal action as a result of
H&H Photographer’s breach of contract.
Sincerely,
Todd Remis
Todd’s private contact
information omitted